Shipping Policy

Important Information 

Please note that printing and processing can take up to 4 weeks this subject to environmental weather factors at our printing stations. 

Once an order is processed & printed, delivery times are subject to location. 

DHL UK: After the 2 weeks it will be delivered within 1-2 working days 

Royal Mail 1st Class UK: After the 4 weeks it will be delivered within 1-2 days 

International: After the 4 weeks it will be delivered within 7-18 working days depending on location, and customs. Some countries have tougher customs than others, unfortunately, we cannot track the parcel whilst in customs so do bear with us at this time, whilst the customs pass the security checks.

Tracking information is always sent once to the delivery office.

If there are current delays to deliveries due to postal strikes, environmental factors or other reasons, and if you have not received an "Out for delivery" email after 5 working days from the timelines stated above, please contact the team.

Worldwide Delivery
We offer UK and worldwide delivery. For international deliveries, we use DHL Tracked and Traced service. 

UK Deliveries
We use DHL Tracked and Traced or Royal Mail 1st Class (conditions apply).

Deliveries and Brexit
Due to Brexit, there are some changes to shipments outside of the UK. We must advise you that orders outside the UK may require Duty or Taxes to be paid. Where payment is denied, items may be returned.

DHL Delivery Rates (fully tracked service)
UK - £6.99 (Flat Rate) 
EUROPE - Starts From £15.50
USA - Starts From £17.00
Rest of the world -  Starts from £22

If you cannot see your country of shipment as an available option, we may still be able to deliver to you! Contact us directly for more information. 

Processing Orders
Orders are usually processed within 48 hours. Orders made over the weekend or Bank holidays will be processed the next working day. 

Delivery Times 

Once an order is processed, delivery times are subject to location. 
DHL UK: next day delivery. 
Royal Mail 1st Class UK: 1-2 days from order dispatch. 
International: 3-5 working days. 
Tracking numbers can be provided upon request (not available for Royal Mail)

Due to staff shortages, there may be slight delays to all deliveries. If you have not received an "Out for delivery" email after 5 working days, please contact the team.

Order Cancellations
We regret that we are unable to cancel an order once it has been processed
For orders that are yet to be processed please email us at to request a cancellation.

See Delivery FAQ's for more detailed information. 

*We are unable to accept responsibility for late or undelivered parcels due to DHL/Royal Mail, however in the unlikely event that this occurs please do feel free to contact us and we will try our best to assist you.